Policy privacy

This privacy policy explains how LTCDESIGN processes personal data in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as GDPR), Law 34/2002 of July 11, on information society services and electronic commerce (hereinafter referred to as LSSI-CE), and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (hereinafter referred to as LOPDGDD). LTCDESIGN ensures the protection and confidentiality of any type of personal data provided by our users in accordance with the provisions of the General Data Protection Regulation.

The data provided will be processed in accordance with the terms established in the GDPR. In this regard, LTCDESIGN has adopted the levels of protection required by law and has implemented all the technical measures at its disposal to prevent loss, misuse, alteration, and unauthorized access by third parties, as detailed below. However, the user should be aware that Internet security measures are not infallible..

1. Who is responsible for data processing and who can I contact?

Owner's name: Laia Tarruella Cañas:

  Laia Tarruella Cañas 
   Address: Rua José Meneres 54 1º D.
   Contact phone: (+351) 936087107
  e-mail: ltcdesign@gmail.com

2. What data does LTCDESIGN process?

LTCDESIGN processes personal data received in the context of the business relationship with customers or potential customers and in compliance with applicable legal obligations.

LTCDESIGN processes personal data when you contact through the contact form, forms, or questionnaires available on the website, when you inquire or request a proposal, and when you submit a request to purchase services.

The data provided will be processed in accordance with the terms established in the GDPR. In this regard, LTCDESIGN has adopted the levels of protection required by law and has implemented all the technical measures at its disposal to prevent loss, misuse, alteration, and unauthorized access by third parties, as detailed below. However, the user should be aware that Internet security measures are not infallible..

3. Why do we process your data (purpose of processing)?

We process personal data in accordance with the GDPR and other applicable legislation. The processing of personal data is carried out to enable the business relationship with LTCDESIGN, with the customer or potential customer who is the data subject, as well as to provide complementary services.

4. Who has access to my data?

LTCDESIGN, owned by Laia Tarruella Cañas, has access to the data

5. For how long are my data stored?

Your personal data is processed and stored strictly for the time required for the business relationship and obligations imposed by law.

Retention: We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected. When determining the appropriate retention period, we consider the risks associated with processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests, as described in this Privacy Notice and Cookie Policy.


Once blocked, your data will be inaccessible to LTCDESIGN and will not be processed, except for disclosure to public authorities, judges, and courts for the processing of possible liabilities arising from processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security: We make every reasonable effort to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process from accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature, and the risks to which the data is exposed. However, we are not responsible for the user's use of the data they use on the website.


6. What are my rights regarding the processing of my personal data?

LTCDESIGN guarantees all your rights regarding the processing of your data. According to the GDPR, these rights include: the right to information, the right to rectify your data, the right to erasure, the right to restrict processing, the right to object, as well as the right to data portability.

Legitimacy of processing

Contractual relationship: Applies when you purchase one of our products or contract one of our services. Legitimate interest: To respond to queries and complaints submitted and to manage the payment of amounts due. 

Consent: If you are a user of our website, by checking the box that appears on the contact form, you authorize us to send you the necessary communications to respond to the query or request for information submitted. Recipients: We do not transfer your personal data to anyone, except to public or private entities to which we are required to provide your personal data due to compliance with the law. For example, tax law requires us to provide the Tax Agency with certain information about economic transactions that exceed a certain amount

In the event that, in addition to the mentioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide on this matter.

Communication: We will not make international transfers of your personal data for any of the purposes indicated. (INTERNAL NOTE: THIS PARAGRAPH SHOULD BE MODIFIED BY THE RESPONSIBLE PARTY IF INTERNATIONAL TRANSFERS ARE ACTUALLY MADE. WE RECOMMEND SEEKING ASSISTANCE IF YOU DO NOT KNOW HOW TO CORRECTLY REFLECT THIS TO COMPLY WITH LEGISLATION)

Your rights: We inform you that you may exercise the following rights:

Right to access your personal data to know which ones are being processed and the processing operations carried out with them;

Right to rectify any inaccurate personal data;

Right to erasure of your personal data, when possible (e.g., by legal obligation);

Right to restrict the processing of your personal data when the accuracy, legality, or necessity of processing the data is questioned, in which case we may retain them for the exercise or defense of claims.

Right to object to the processing of your personal data when the legal basis that allows us to process them is our legitimate interest.

7. Changes to the Privacy Policy
LTCDESIGN may change this privacy policy at any time and without prior notice. Changes will be published on the website or through other appropriate means, and the updated policy will indicate the date of the latest revision. We encourage you to review this privacy policy periodically to stay informed about how we are protecting and processing your personal data.https://ltcdesign.odoo.com/


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